The Account Executive is primarily responsible for ensuring customer satisfaction by generating revenue from selling satellite communication products, services and solutions to new and existing customers. This position plays a fundamental role in managing existing business and developing future growth.

Main Responsibilities

Managing & Developing Existing Accounts

  • Grow business with current accounts and close new sales to meet revenue, profitability and sales growth targets.
  • Manage current accounts’ ongoing requirements.
  • Meet with customers regularly.
  • Prepare proposals and negotiate new and renewal contracts with current customers.

 Developing New Business

  • Identify and qualify new business opportunities in target markets.
  • Close sales to new accounts to meet revenue, profitability and sales growth targets.
  • Document customer requirements, identify possible solutions, prepare proposals and negotiate contracts with new customers.

 Other Sales Responsibilities

  • Build relationships with key customers and business partners.
  • Work effectively during proposal preparation and contract negotiation with internal resources such as Engineering, Marketing, Finance, and Operations.
  • Coordinate and participate in client demonstrations, proposals, and presentations.
  • Develop sales strategies, sales plans and forecasts and maintain sales funnel.
  • Track monthly revenue streams from customer base.

Education & Experience

Five years of sales experience with a proven track record in account development and successful sales performance combined with a degree in business administration or engineering. Industry specific experience preferred.

Specialized Knowledge, Skills and Abilities

  • The ability to understand customers’ application requirements in order to recommend the optimum service platform to meet customers’ needs.
  • The ability to communicate the value and vision of satellite communications to all levels of management up to executive level within an organization.
  • Excellent sales and negotiation skills with strong business acumen.
  • Demonstrated strong client relations, conflict resolution and relationship-building skills to foster long-term customer retention/satisfaction.
  • High energy, self-motivated and results oriented.
  • Excellent listening, facilitation, presentation and communication (verbal, written and interpersonal) skills.
  • Detail oriented, strong planning and organizational skills.
  • The ability to work effectively under pressure and multi-task.
  • Willingness to travel to visit key customers and partners.
  • A valid driver’s license.

Equipment Used

General office equipment

  • Microsoft Office suite of applications
  • Experience utilizing CRM applications such as

Decision Making & Supervision

Decision Making

Makes sound decisions and recommendations governed by general policy.

Supervision Exercised

May provide leadership to more junior staff

Working Conditions 

  • Regularly work in general office environment
  • Occasional travel to customer offices and/or sales conferences

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